REDEEM SKILLS RECRUITMENT SOLUTIONS (RECRUITER) on behalf of Creative Career Nursing Agency SA

We are seeking a compassionate and experienced Care Supervisor to lead our direct care team across aged care and disability support services. This is a full-time, ongoing supervisory role shall be responsible for overseeing the planning, coordination and delivery of high-quality, person-centred care services to older people and individuals with complex support needs and to supervise, guide and support a team of aged care workers, disability support workers and personal care workers, while ensuring all services are delivered in compliance with legislative, ethical and quality standards.

Benefits

Work in a supportive and inclusive team environment.
Opportunities for career development.
Meaningful work where you make a real impact.

Task & responsibilities

Service Coordination & Delivery

Coordinate and review individualised services for older people and Aged Care / NDIS participants
Facilitate individual service planning and delivery in collaboration with clients, families and multidisciplinary teams
Coordinate client-directed services, upholding consumer choice and control
Deliver care services using a palliative approach in line with best practice standards

Supervision & Workforce Leadership

Supervise aged care, disability support and personal care workers on a day-to-day basis
Conduct team briefings, support debriefs and individual supervision sessions
Identify training needs and coordinate relevant coaching and upskilling within the team

Risk Management & Complex Needs

Implement targeted interventions with older people at risk, including those with complex health needs
Contribute to risk management planning in line with organisational policy and legislative obligations

Compliance & Governance

Manage legal and ethical compliance, including Aged Care Quality Standards and NDIS Practice Standards
Maintain accurate client records, incident reports and service documentation
Ensure all staff hold current compliance requirements (Police Check, NDIS Worker Screening, etc.)

Partnerships & Networks

Develop and maintain networks and collaborative partnerships with health and community organisations
Manage partnership agreements with service providers, ensuring quality obligations are met
Represent Care Squad in stakeholder meetings, case conferences and community forums

Qualification & experience

AQF Certificate IV in Individual support or higher relevant qualification is required.
12 months full-time or equivalent part-time or casual basis employment with proven experience is required in relevant field.
Demonstrated experience supervising or leading a team in a care setting is highly desirable
Valid Australian driver’s license is must, along with comprehensive car insurance.
Strong interpersonal skills, a compassionate, patient approach.
Ability to work independently and as part of team.
A valid National Police Check, Working with Children Check and other NDIS entry level certificates are required.
First Aid, Manual Handling and CPR Certificate is required.
Sound understanding of the aged care and/or NDIS legislative frameworks