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support worker

PRO CARE ASSIST SUPPORT SERVICES PTY LTD

Healthcare & Medical / Nursing - Aged Care

Posted 29/05/2026
Closes 28/06/2026

QR Code

Townsville, 4810, Queensland

Full time

$75,000 - $85,000 Annual

Key Responsibilities

Personal & High‑Intensity Care

  • Assist with personal care tasks (showering, grooming, toileting, dressing)
  • Provide high‑intensity supports where required (bowel care, mealtime management, medication prompts, mobility assistance)
  • Support participants with daily living routines and health‑related needs

Community Access & Social Participation

  • Accompany participants to appointments, social outings, community activities, and events
  • Encourage community engagement and build confidence in social settings
  • Support participants to develop meaningful connections and relationships

Life Skills Development

  • Assist with building independence in cooking, cleaning, budgeting, and household management
  • Support participants to learn new skills and achieve personal goals
  • Provide guidance in decision‑making, problem‑solving, and self‑advocacy

Transport & Travel Assistance

  • Provide safe and reliable transport to appointments, programs, and community activities
  • Support participants to use public transport where appropriate

Household Tasks

  • Assist with domestic duties such as meal preparation, laundry, and general cleaning
  • Maintain a safe, hygienic, and supportive environment

Daily Tasks & Shared Living

  • Support participants in shared living environments
  • Promote positive routines, safety, and independence
  • Encourage cooperative living and respectful communication

Documentation & Reporting

  • Maintain accurate progress notes, incident reports, and shift documentation
  • Communicate effectively with coordinators, families, and allied health professionals
  • Uphold confidentiality, privacy, and NDIS Practice Standards

Expected Outcomes

  • Participants feel supported, respected, and empowered
  • Increased independence and confidence in daily living
  • Improved community participation and social engagement
  • Safe, clean, and supportive living environments
  • Accurate and timely documentation that supports quality service delivery
  • Strong, trusting relationships built with participants and their support networks
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PRO CARE ASSIST SUPPORT SERVICES PTY LTD

To deliver high-quality, person-centred care that enhances everyday living through compassionate support, professional standards, and flexible service delivery.

To deliver high-quality, person-centred care that enhances everyday living through compassionate support, professional standards, and flexible service delivery.

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We acknowledge the Traditional Owners of the land where we work and live. We pay our respects to Elders past, present and emerging and celebrate the stories, culture and traditions of Aboriginal and Torres Strait Islander Elders of all communities who also work and live on this land.